Customer Care

When you shop with us, you accept our terms and conditions, which are designed to ensure that both you and we feel secure in the purchase. We offer a unique package consisting of digital music in the form of downloadable audio files and a physical book containing song lyrics and sheet music. Once your purchase is confirmed, you will get immediate access to the digital music, and we will send the physical book to the address you have provided.

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Prices are always in euros (EUR) or Swedish crowns (SEK) and include VAT. You can pay conveniently using the payment methods we offer, and we use secure payment solutions that encrypt your information so that your transactions are protected. We deliver the physical book within the entire EU, and you can download the digital music no matter where you are.

You always have a 14-day right of withdrawal for the physical product, in accordance with EU consumer legislation. For digital music, the right of withdrawal only applies if you have not started downloading the files. If you wish to cancel your purchase, contact us at [contact address] and we will assist you. If, against expectations, there is something wrong with your product, you have the right to make a complaint for up to two years – simply contact us with your order number and a description of the issue, and we will resolve it.

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We take your privacy very seriously. The personal information you provide to us – such as name, address, email address, and payment details – is used solely to process your order and improve our service. We never share your information with third parties except when necessary to complete delivery or payment, and we always comply with applicable data protection legislation (GDPR). Your data is stored securely, and you can contact us at any time to access, correct, or delete your personal information.

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All music and materials from Musicolandia are protected by copyright and may be used for personal use only. They may not be copied, distributed, or resold without our permission. Our terms follow Swedish law, and in the event of a dispute, we always strive to resolve the matter directly with you before anything proceeds to court.

If you have any questions or need assistance, you are always welcome to contact us at Musicolandia:

Email: musicolandiajl@gmail.com